respond to comments, reports and complaints promptly, even if the answer is that no action is needed

users who feel ignored lose trust quickly and a short reply keeps confidence in moderation high

pweck
sysopnet 23:1/1
bbs.pwecksretreat.com:2332

... This virus requires Microsoft Windows 3.x

--- Mystic BBS v1.12 A48 (Linux/64)
* Origin: Pweck's Retreat (23:1/1)