It's not often that I have to ask for assistance, but I've run into an irritating problem with a client's new MacBook Air M1 with (naturally)
macOS Big Sur.
For resolving an issue of multiple AppleIDs this client had, I was going
to create a secondary account to use as a way to manage, and then
eventually retire one of her two AppleIDs. But after creating the
account, I wasn't able to log in to the account with the password I'd
just created.
Thinking that just perhaps I'd typoed (twice of course) the password
when I created the account, I returned to the primary account and
attempted to change the password to something else...
...but I received a message "Reset password failed".
At that point, I deleted that account and tried one with an extremely
simple password just to make sure I wasn't crazy and it behaved in
precisely the same way again.
Has anyone seen anything like this?
Create a new account, try to login into it, it shakes you off.
Go back to Users & Groups and try to change the new account's password
from your existing admin account and that fails too.
In message <run5t8$mnc$1@dont-email.me> Alan Baker <notonyourlife@no.no.no.no> wrote:
It's not often that I have to ask for assistance, but I've run into an
irritating problem with a client's new MacBook Air M1 with (naturally)
macOS Big Sur.
For resolving an issue of multiple AppleIDs this client had, I was going
to create a secondary account to use as a way to manage, and then
eventually retire one of her two AppleIDs. But after creating the
account, I wasn't able to log in to the account with the password I'd
just created.
You cannot login to the computer account on the computer, or you cannot
login to the iclodu account?
Thinking that just perhaps I'd typoed (twice of course) the password
when I created the account, I returned to the primary account and
attempted to change the password to something else...
...but I received a message "Reset password failed".
At that point, I deleted that account and tried one with an extremely
You probably should not have done that. You have have left the computer
with no valid account.
simple password just to make sure I wasn't crazy and it behaved in
precisely the same way again.
Has anyone seen anything like this?
Not quite no. Being able ti login to the computer and not to iCloud
or login to the computer and not be able to authenticate as admin are
known issue, but this sounds a little different.
Create a new account, try to login into it, it shakes you off.
Go back to Users & Groups and try to change the new account's password
from your existing admin account and that fails too.
It sounds similar to the "can't authenticate to system preferences"
in M1 macs for authentication, but I don't know how you fix it on the M1
(on the other Macs you reset the SMC, but the M1s do not have an SMC).
Have you booted into recovery and looked at reset account passwords
there? (hold down power button on startup until "Options" appears.
I just cannot create a SECOND ACCOUNT that can log in. I create that
second account, give it a password, then when I try to log in, the
password I just created is rejected and coming back to Users & Groups
with the original account, I can't change that newly created account's password.
On 26. Jan 2021 at 01:39:42 CET, "Alan Baker" <notonyourlife@no.no.no.no> wrote:
I just cannot create a SECOND ACCOUNT that can log in. I create that
second account, give it a password, then when I try to log in, the
password I just created is rejected and coming back to Users & Groups
with the original account, I can't change that newly created account's
password.
Just tried this on my M1 mini with macOS 11.1.
-Created a new user "test" with password "test".
-Switched to that user and got all those setup windows for appleID, screentime, siri, etc., blabla.
-after clicking all those away I was in the new useraccount.
So must be something specific to your machine.
Wild guess: was there a special keyboard setup for the original user? So
that when entering a "y" it is seen as "z" when you try to login (german
vs. US keyboard layout).
I have another issue here though:
I have setup the guest useraccount with no password.
After every system update when I try to login as guest, it is asking for a password.
Umm...
Disabling and reenabling the guest-user fixes that small problem.
I have another issue here though:
I have setup the guest useraccount with no password.
After every system update when I try to login as guest, it is asking for a password.
Umm...
Disabling and reenabling the guest-user fixes that small problem.
Bernd Froehlich <befr@eaglesoft.de> wrote:
[...]
I have another issue here though:
I have setup the guest useraccount with no password.
After every system update when I try to login as guest, it is asking for a >> password.
Umm...
Disabling and reenabling the guest-user fixes that small problem.
I too have seen this behaviour of the Guest a/c on my iMac 27" 5K
after installing Big Sur, and fixed it as you did. I don't remember if
it was before Big Sur 11.1 though.
On 26. Jan 2021 at 01:39:42 CET, "Alan Baker" <notonyourlife@no.no.no.no> wrote:
I just cannot create a SECOND ACCOUNT that can log in. I create that
second account, give it a password, then when I try to log in, the
password I just created is rejected and coming back to Users & Groups
with the original account, I can't change that newly created account's
password.
Just tried this on my M1 mini with macOS 11.1.
-Created a new user "test" with password "test".
-Switched to that user and got all those setup windows for appleID, screentime, siri, etc., blabla.
-after clicking all those away I was in the new useraccount.
So must be something specific to your machine.
Wild guess: was there a special keyboard setup for the original user? So
that when entering a "y" it is seen as "z" when you try to login (german
vs. US keyboard layout).
I have another issue here though:
I have setup the guest useraccount with no password.
After every system update when I try to login as guest, it is asking for a password.
Umm...
Disabling and reenabling the guest-user fixes that small problem.
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