• Why reporting bugs to Apple may harm software quality

    From Neill Massello@nmassello@yahoo.com to comp.sys.mac.system on Wednesday, February 17, 2021 21:26:38
    From Newsgroup: comp.sys.mac.system

    "Each time, I ask whether Apple tests its software before release, as the evidence that I’m seeing suggests that many changes are only tested by users after that version of macOS has been released."


    <https://eclecticlight.co/2021/02/16/why-reporting-bugs-to-apple-may-harm-software-quality/>



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  • From Alan Browne@bitbucket@blackhole.com to comp.sys.mac.system on Wednesday, February 17, 2021 20:36:59
    From Newsgroup: comp.sys.mac.system

    On 2021-02-17 16:26, Neill Massello wrote:
    "Each time, I ask whether Apple tests its software before release, as the evidence that I’m seeing suggests that many changes are only tested by users
    after that version of macOS has been released."


    <https://eclecticlight.co/2021/02/16/why-reporting-bugs-to-apple-may-harm-software-quality/>

    Article seems very remote from reality. Debug report, evaluation, prioritization, assignment, test, report, assignment (if any),
    implementation, test, deploy is a complex and long cycle - moreso the
    larger the system and company.

    If a report doesn't occur a lot and/or is not a security issue or major performance issue, it is likely under resourced.

    In a couple cases I had to run a particular test and then upload a large report file (over a 1 GB) to Apple...

    I've reported many bugs over the years to Apple. Some lingered for a
    couple years (1 - 3 major OS revisions) before being tamed... and no
    proof at all that _my_ report was the one that keyed it off. Often your report is "Duplicate of another report - case closed" or words to that effect...

    I wish it was better, to be sure.

    --
    "...there are many humorous things in this world; among them the white
    man's notion that he is less savage than the other savages."
    -Samuel Clemens
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