Hello Arelor!
** On Tuesday 06.10.20 - 05:31, arelor wrote to Warpslide:
This is why I stopped doing computer work "on the side" for
friends & most family. I'll still fix my Mom's computer,
becaus well, she's my Mom.
Jay
I got fed up of solving computer issues for family and then
not being given a "thank you".
More like "Hey, my computer if broken" ($me fixes computer)
"Now get lost you Linux geek".
Nowadays I bill for presential support, no exceptions.
(Bonus points if they boast an easy to use operating system
after you do ALL the system maintenance for them because
they are incapable of installing a simple program)
A few years ago, I spent a lot of time looking to replace
someone's impossibly infested/broken XP pc with a linux
distro. The linux solution performed wonderfully on that old
pc. Only the legacy printer has some issues - which I would
have solved by replacing that stupid cheap printer! I
restored a full proper backup of all salient documents and
photos from the XP to the linux pc.
A little while later, a neighbor donated a Win10 pc to that
person, and nolonger wanted the linux pc.
Then I got calls to help "fix" things on that Win10 pc! I
gracefully bowed out.
All I got in payment was the old XP pc + a couple hours of my
time :/ ..even though it took much longer than that to find
the best distro to match the pc specs.
Today, I got a couple of emails from a friend who is having a
problem with emails from her desktop. The lady is generally
not helpful in describing the exact issues over the phone. So,
a home visit is usually what I would end up doing. (It is a
40km drive - one way).
The last time I was there I tried various remote-desktop
solutions, so that I could pop-in and take a quick look
without taking the drive, but none of the free versions seemed
to work. The person has internet service via satellite, and
access to the home router is locked - so I can't adjust port-
forwarding or anything like that.
I forgot about about Anydesk. Maybe I'll try that.
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