Hello.
Every time my client and I open a two weeks old 13" 2020 MacBook Pro (Intel)'s updated Big Sur v11.1's Photos app with an USB connected
iPhone 11 Pro Max (iOS v14.3) to import new medias, we get the same 15
MP4 videos and 1 JPEG image (from year 2016 to 2020; he has almost 16K
medias since his iPhone 4S and 6+ [also two former MacBook Pros since
2012] usages).
iCloud isn't used so it can't be that. I already tried rebooting both
the computer and iPhone. From what I have seen online, many users had
this problem for years but none of their suggestions worked except a workaround to manually select to import. :(
Thank you for reading and hopefully answering soon. :)
On 2021-01-13 09:36:51 +0000, Ant said:
Hello.
Every time my client and I open a two weeks old 13" 2020 MacBook Pro (Intel)'s updated Big Sur v11.1's Photos app with an USB connected
iPhone 11 Pro Max (iOS v14.3) to import new medias, we get the same 15
MP4 videos and 1 JPEG image (from year 2016 to 2020; he has almost 16K medias since his iPhone 4S and 6+ [also two former MacBook Pros since
2012] usages).
iCloud isn't used so it can't be that. I already tried rebooting both
the computer and iPhone. From what I have seen online, many users had
this problem for years but none of their suggestions worked except a workaround to manually select to import. :(
Thank you for reading and hopefully answering soon. :)
"Import new medias". Please explain. Have you verified all the
"medias" purportedly on the iPhone are actually there?
How does your "import new medias" differ from the workaround of
"manually select to import"?
Hello.
Every time my client and I open a two weeks old 13" 2020 MacBook Pro (Intel)'s updated Big Sur v11.1's Photos app with an USB connected
iPhone 11 Pro Max (iOS v14.3) to import new medias, we get the same 15
MP4 videos and 1 JPEG image (from year 2016 to 2020; he has almost 16K medias since his iPhone 4S and 6+ [also two former MacBook Pros since
2012] usages).
iCloud isn't used so it can't be that. I already tried rebooting both
the computer and iPhone. From what I have seen online, many users had
this problem for years but none of their suggestions worked except a workaround to manually select to import. :(
Thank you for reading and hopefully answering soon. :)
--
2021 isn't any better so far. :(
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